Why the MyState Mobile App?

Designed to take on the move with you - whenever and wherever you need it.

 

How to get started with the App

You’ll need to register for Online Banking before accessing the MyState Bank App. Follow our simple, step-by-step guide.

How to Register for Online Banking

New customer?

Open an account through the MyState Bank Mobile App

  1. At the bottom of the App home page, you’ll see ‘Not a customer? Sign up now’. Click ‘Sign up now’ and follow the steps to open a new transaction or savings account at mystate.com.au to be automatically registered for Online Banking.
  2. Once your account is open, you’ll receive a temporary password within minutes.

Login to the App for the first time

  1. Open the MyState Bank App and enter the temporary password to login for the first time. You’ll be prompted to change your password once you’ve logged in.
  2. Then follow the prompts to switch to a 4-digit-pin, so you don’t have to enter your password each time you login.
  3. Now you’re ready to explore the App. Start with features like personalised insights, updating your personal details or setting up a PayID.

Already a customer?

Register by phone

  1. Call MyState Bank Customer Care on 138 001. We’ll register you for Online Banking and you’ll receive a temporary password within minutes

Visit the banking pages to open a transaction or savings account and get started with Online Banking today.

Disclaimer: Any advice is general only, you should consider whether it is appropriate for you and read the product disclosure statement available at mystate.com.au before acquiring any product.

How to Download and login to the App

Download the App

You can download the App from the App Store or Google Play

  1. Open Google Play or the App Store on your mobile device, search ‘MyState Bank’ and press ‘GET’.

Login and change the Pin

  1. Once downloaded, open the MyState Bank App to login, then change the pin.
  2. Enter your customer number and password and press ‘Login’. If you have just registered for Online Banking this will be your temporary password, which you will be prompted to change.
  3. Then follow the prompts to switch to a 4-digit-pin, so you don’t have to enter your password each time you login.
  4. Now you’re ready to explore the App. Start with features like personalised insights, updating your personal details or setting up a PayID.

Download the App now

Visit the banking pages to open a transaction or savings account and get started with Online Banking today.

Disclaimer: Any advice is general only, you should consider whether it is appropriate for you and read the product disclosure statement available at mystate.com.au before acquiring any product.

How to start banking on the App

View accounts, check balances and transaction history

  1. Once you’ve logged into the App all of your accounts including balances are available.
  2. Tap on each account to view your transaction history or scheduled payments.

Make payments

  1. Press the ‘Pay’ button
  2. Select the type of payment you want to make and follow the prompts

Access nifty features like eStatements and Insights

  1. Navigate to the menu in the top left hand corner of the App and scroll down to eStatements, Insights or any of the other menu items and follow the prompts to access.
  2. Now you’re ready to explore the App. Start with features like personalised insights, updating your personal details or setting up a PayID.

Visit the banking pages to open a transaction or savings account and get started with Online Banking today.

Disclaimer: Any advice is general only, you should consider whether it is appropriate for you and read the product disclosure statement available at mystate.com.au before acquiring any product.

Upgrade to the latest in personalised banking

At MyState Bank, we’re always looking for ways to help you bank faster, smarter and with more confidence. That’s why we’ve introduced a range of exciting new features across our Internet and Mobile Banking platforms, so you can understand more about the way you spend, discover opportunities to save (and stay on track with a friendly nudge in the right direction).

With personalised insights based on your everyday activity and nifty new autosavings features, it’s like having your very own financial cheerleader in your pocket. Information, encouragement and action in one place. All you need is an active MyState transaction account to get started.

Want to know more?

Help yourself to our knowledge base and learn more about these topics and more.

Security

Safeguard your personal and financial information, and what to do if you believe it has been compromised

Security Contacts
Password Safety
Two-factor Authentication
See all topics

Mobile Banking

With the MyState Bank Mobile App you can do your banking on the go 24 hours a day, 7 days a week.

How to download and access the Mobile App
Setting up a Login PIN
I can't use a different Customer Number
See all topics

Internet Banking

Our Internet Banking platform lets you do your banking online any time from just about any web browser.

How to reset your password
Changing your password
How do I log in to my Internet Banking account?
See all topics

Digital Wallets

We offer a range of Digital Wallet services from Google, Apple, Samsung, Fitbit and Garmin.

Set up Apple Pay
Set up Google Pay
Set up Samsung Pay
See all topics

We’re here to help

With over 50 years experience our local, friendly staff can help you find what you're looking for.


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