What are digital signatures?
Digital signatures are offered by MyState Bank whereby customers can review and approve important documents electronically using DocuSign.
How does it work?
You will receive an email with a link to view your loan documents. Make sure you have your mobile phone near by. Once you click on Review Documents, you will be prompted to generate an SMS code to enable you to open your documentation. This is an additional layer of security. A 6 digit code will be sent to the mobile phone number we have verified on your customer profile. Enter the 6 digit code and follow the prompts to set up and adopt a digital signature. By selecting Adopt and Sign, you agree that the signature and initials you have selected will be the electronic representation of your signature, and that it has the same legal binding as a pen and paper signature.
Next, review your documents to ensure you’re happy with our terms and conditions. Once you’re happy to accept the credit offer, simply click ‘Sign Here’ to apply your electronic approval.
We realise that our customers are busy and may not always be able to complete a full review of loan documents in one session. Just select ‘Finish Later’, and then log back in when you can to complete the documents. We’ll even send you a reminder if you forget to review your documents. You have up to 90 days from the date your loan is approved. After this time, the credit offer will expire and the document will be deleted from the system.
If you would like some more information, you can always check out the official DocuSign support page and their step-by-step instructional guide to signing electronic documents.