If you believe your online security has been compromised, have noticed unusual transactions on your account, or are unsure if you’re being targeted please call us immediately on 138 001 from 8am-6pm Mon-Fri, or 9am-1pm on Saturday (AEST/AEDT).
Lost or stolen cards?
Redicard or Visa Debit – Call:
Mastercard – Call:
Received a suspicious message?
Please forward suspicious messages to firstname.lastname@example.org and then delete. Please be aware you will not receive a personal response.
If you have received a suspicious email or text message and have responded to it, please call MyState Bank on 138 001 immediately or visit your local branch.
Helpful tips to keep your internet devices secure while using internet banking.
Protect your personal information, learn about online security and take steps to safeguard your information.
It is important to be aware of the risks of shopping online and take steps to safeguard your personal and financial information.
Follow our simple smartphone security tips to help keep unauthorised person/s from easily accessing your personal information.
Learn how to identify a scam or a fraud, ways you can protect yourself online and what actions to take if you think you’ve been targeted by a scam or fraud.
It’s easy to get swept away by the excitement of going on holiday, but before you jet off read our top travelling tips.