Internet Banking Support

At MyState Financial we offer you comprehensive support so you can get the most out of your Internet Banking. The Frequently Asked Questions below provide answers to the most commonly arising issues and inquiries. For any other information or assistance, or to get started with Internet Banking, call MyState Financial on 138 001 or visit your local Branch.

Frequently Asked Questions

How do I get my Access Code reset?

When trying to Log In I receive an error and it redirects me to the login page, why is this happening?

What are the minimum system requirements?

Is there a limit on how much money I can transfer to another financial institution?

Why is one of my accounts missing from Internet Banking?

When logging in my Access Code is automatically entered! Can everyone just log in as me?

Is Internet Banking Secure?

I received a message asking me to install Adobe Flash player, what do I do?

Any advice on this website does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. MyState Financial recommends you read our Product Disclosure Documentation before acquiring the product. Loan applications are subject to MyState Financial’s normal credit approval criteria and may also require approval of a Lenders Mortgage Insurer. Terms and conditions, fees and charges apply. Fees and charges are subject to change.

BSB 807009 © MyState Financial Limited (MyState Financial) ABN 89 067 729 195 AFS Licence Number 240896. Registered Office – Heritage House 172 Collins Street Hobart Tasmania 7000. A wholly owned subsidiary of MyState Limited ABN 26 133 623 962.